Terms of Use

Last updated: 3 November 2026

These terms cover your use of naruplay.com. The website is run by Naru Ventures Partners PLT, which operates Naru Play Café (“Naru”, “we”, “us”). By using the website, you agree to these terms.

1. Information on this website

We keep the website up to date, but opening hours, prices, menu items, packages and photos can change. Where something differs, the menu in the café and the details we confirm to you directly are the ones that count. Photos show the café and our food as they usually look. Your visit may differ a little.

2. Bookings, parties and membership

• Table bookings are made through Umai and are subject to Umai’s terms and our house rules on the day.
• The party planner gives an estimate, not a booking. A Private Party is confirmed only after we confirm the date with you and receive the deposit. The terms on our Private Party page then apply.
• Membership is governed by the membership terms.

Where those specific terms differ from these, the specific terms apply.

3. Using the website properly

Please don’t:

• send false enquiries, applications or bookings, or use someone else’s details without their permission;
• send spam or automated submissions through our forms;
• try to disrupt the website, get into parts of it not meant for the public, or copy it in bulk with automated tools;
• use the website for anything unlawful.

4. Our content and brand

The Naru name, logo, our mascot Kaka, and the photos, writing and designs on this website belong to Naru or are used with permission. You’re welcome to share links to our pages. Please ask us before reusing our content anywhere else.

5. Links to other websites

We link to services such as Umai, Advocado, WhatsApp, Google Maps, Waze, Instagram, TikTok and Facebook. Those websites have their own terms and privacy policies, and we are not responsible for them.

6. The Naru Journal

Our journal shares our own experience as parents and café owners. It is general information, not medical, safety or professional advice. Please speak to a qualified professional about your own child.

7. Liability

We do our best to keep the website accurate and available, but we can’t promise it will always be error-free or online. As far as the law allows, we are not liable for loss caused by relying on the website or by it being unavailable. Nothing in these terms affects your rights under the Consumer Protection Act 1999 or any other law that cannot be excluded.

8. Your personal data

Our Privacy Policy explains how we handle the details you give us.

9. Changes to these terms

We may update these terms from time to time. The latest version is always on this page, with the date it was last updated at the top.

10. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.

11. Contact us

Questions about these terms? Message us on WhatsApp +60 11-5111 9711.